We are excited to announce the launch of our brand new ANZ Evolution Support Portal, specifically designed to make your experience smoother and smarter. This portal is your go-to resource for finding answers quickly and efficiently, streamlining your daily operations, and supporting your overall business success. This enhanced portal reflects our ongoing commitment to providing you with the best possible tools and information.
What’s new?
The new ANZ Evolution Support Portal has been developed with Users in mind, focusing on ease of navigation, clarity, and actionable content. This initiative is part of our commitment to the "one Poolwerx Way," ensuring consistency and accuracy in how you operate your business using the Evolution Platform.
- Region Portals
- To provide more tailored and relevant support, we now have two dedicated Support Portals:
- Navigation
Guides are now grouped by what you're actually trying to do, such as quoting, invoicing, or managing payments. This means you can easily find guides, making it more intuitive and efficient.
- Cleaner Portal
- We've given our portal a visual facelift! Enjoy a more spacious, readable guide layout and cleaner headings.
Stay Tuned & Help Us Evolve
This is just the beginning! We're continuously working to make your Support Portal even better, with exciting new features on the horizon.
Enhanced Step-by-Step Guides & Checklists
We're committed to making our guides even more user-friendly. We’re refining every guide to include crystal-clear steps, visual instructions, less clutter and handy checklists — all formatted to be scannable and easy to follow.
Smarter Search with Tags & Action-Based Titles
Finding what you need will become a breeze! Find guides faster with smart tags and intuitive titles like:
❌ “Invoice Issues”
✅ “How to Fix Sync Errors for Invoices”
Seamless Flow Between Guides
Related articles will be linked so you can move through multi-step tasks (like quoting → invoicing → payment) without losing your place.
We encourage you to dive in and explore the new Support Portal. Can’t find something or have an ideas for improvements? Let us know, your feedback is invaluable and helps shape future improvements as we continue to refine and improve this resource.
What do you need to do?
- Please update your bookmarks to direct you to the new ANZ Support Portal: evolutionplatform.poolwerx.com.au.
- Take some time to navigate through the new categorisation of guides. Understanding the new structure will significantly speed up your ability to find relevant information.