Some frequently asked questions regarding the Robot promotion.
Q: What is the importance of having identical robot SKUs across all systems?
A: Identical SKUs are crucial for accurate reporting and rebate calculations.
Q: Do I have to create a price book for the promotion if my prices are already aligned with the promotional prices?
A: It is not mandatory to create a price book if your prices are already aligned, but it is recommended as a safer approach to avoid any discrepancies.
Q: How do I ensure accurate inventory management for different product variants?
A: Accurate classification of products as either composite or variant is essential for effective inventory management.
Q: Should warranty products be included in purchase orders, and how can I make the warranty descriptions visible on invoices?
A: Yes, warranty products should be included in purchase orders. To make warranty descriptions visible on invoices, you may need to add them separately as standard products.
Q: How do I manage promotions and pricing for mobile-only businesses using different retail systems like Vital and Lightspeed Retail?
A: Mobile-only businesses need to create separate price books and adjust outlets and price points to ensure effective pricing across platforms.
Q: What is the process for setting up the Robot Promo in Lightspeed?
A: The price book should reflect retail pricing without discounts, and the promotion will be applied on top of that.
Q: Where can I find additional assistance or clarification if needed?
A: You can refer to the documentation provided or reach out to Derrick Tan for further assistance.