This guide explains how to reconcile cash sales and payments in Xero when the physical cash is deposited into your bank account. Proper reconciliation is crucial for maintaining accurate financial reporting and ensuring your cash flow records are precise.
Overview
When cash sales are processed in-store via LightSpeed, or cash payments are made in-store for Vital invoices, these transactions are typically recorded in your dedicated "Cash on Hand [store location]" account(s) in Xero. When you deposit this physical cash into your bank account, a corresponding deposit will appear in your Xero bank feed. To clear the 'Cash on Hand' account and accurately reflect the movement of funds, you need to create a 'Receive Money' transaction in Xero.
Best Practice: Before creating the 'Receive Money' transaction, it is highly recommended that you review your Account Transaction Report for the relevant 'Cash on Hand' account and date range. This proactive step helps ensure that the deposited amount matches the transactions recorded in Xero, allowing you to resolve any discrepancies promptly.
Step-by-Step Instructions
- Navigate to Accounting > Reports > Select Account transactions. (If you have starred this report, it will appear under your starred reports for quick access).
- From the report options, select the relevant Cash on Hand account(s).
- Enter the desired transaction date in the Date range field.
- Click Update.

- Locate the Deposit in Your Bank Feed:
- Go to your bank feed in Xero.
- Find the cash deposit entry that corresponds to the amount you verified in the transaction report.
- Create a 'Receive Money' Transaction:
- On the left-hand side of the screen, under the 'Create' tab, enter the following details:
- Who: Enter "Cash Deposits" or an alternative preferred contact for cash deposits. (If the contact does not already exist, a new contact will be created.)
- What: Select the related 'Cash on Hand' account. For multiple stores, ensure you select the correct 'Cash on Hand' account for the specific store associated with the deposit.
- Why: Enter a clear description (e.g., "Daily takings 01/08 to 31/08"). This helps explain the purpose of the deposit.
- Click 'OK' to reconcile the transaction.
- On the left-hand side of the screen, under the 'Create' tab, enter the following details:
This is a specific account in Xero where all cash sales processed in-store via LightSpeed, and cash payments made in-store for Vital invoices, are initially recorded. It acts as a holding account for physical cash before it's deposited into your bank.
Why is it important to review the Account Transaction Report before reconciling?
Reviewing the report helps you verify that the physical cash deposited matches the transactions recorded in Xero. This proactive step allows you to identify and resolve any discrepancies (e.g., counting errors, missed transactions) before reconciliation, preventing future reconciliation issues.
If you operate multiple stores, it's crucial to select the correct "Cash on Hand" account that corresponds to the specific store associated with the cash deposit when creating the 'Receive Money' transaction. This ensures accurate tracking of cash for each location.
What is the significance of the Xero conversion date and go-live date when reconciling cash deposits?
- Conversion Date: This is always the 1st of the month, the day after your NetSuite 'books balanced date'. A financial snapshot of your NetSuite Trial Balance was taken and copied into Xero, forming your Xero conversion balances (opening balance).
- Go-Live Date: This is the date you started using the new systems (Vital, LightSpeed & Xero).
- Cash deposits made between your Xero conversion date and your go-live date need to be matched against transactions that were imported into Xero from NetSuite. Some franchise partners find it helpful to refer to NetSuite End-Of-Day (EOD) reports to identify the specific transactions that correspond to the deposited amount for this historical period.
Next Steps
- Regularly review your 'Cash on Hand' account transactions to ensure accuracy.
- For any discrepancies or issues encountered during reconciliation that are not covered in this guide, please refer to the Editing and Voiding Invoices article for related information, or contact Evo Support for further assistance.